Submit a Support Request
You can submit a request for Tech Support online or call Tech Support at 512-232-6616.
Sponsored Accounts
Visiting Scholars, temorary workers, and other guests may require access to McCombs resources from time to time. For these occasions a “Sponsored Account” can be created to provide the required access for a fixed length of time. Sponsored accounts require the approval of a Dean or Department Chair and can be requested using this form.
Network Access for Visitors
Sponsored Guests (such as official visitors, conference attendees, lecturers, etc.) use Guest Network IDs provided by a host or sponsor to log in to the University wireless network and public wired network connections. This temporary user name and password combination enables you to connect to the “utexas” wireless network using your network-equipped laptop or PDA device. If you want to sponsor a Guest ID for a visitor, contact Computer Services Technical Support.
Students can get help through the SWAT Shop. Submit a ticket online or call 512-232-6616. We are located in room GSB 3.132, on the third floor of the McCombs School of Business.
Hours:
- Monday – Friday 8:00 am – 5:00 pm
- Saturday and Sunday closed
Use of McCombs information technology resources is governed by the rules and policies of The University of Texas at Austin. You can find a useful summary of these rules, and your responsibilities as a consumer of IT resources, at UT’s IT Policies, Standards, and Guidelines page. For more comprehensive information about the University policies governing the use of information technology, visit this website.